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COMPANIES FREQUENTLY ASKED QUESTIONS

Is there an initial fee to get started with 123JOBS.COM?

No. Our temporary and temporary-to-hire options are billed by the number of hours our employee has worked at your office or facility. Direct hire placements are not billed until you decide that the candidate we present to you is acceptable to be hired on full-time.

How will I be billed?

Invoices will be issued weekly or bi-weekly subject to agreement and can be paid electronically.

Who does the employee work for?

123JOBS.COM fills temporary, temp-to-hire and direct hire positions. In temporary and temp-to-hire cases, associates are emploved by 123JOBS.COM.

Do you offer any training?

We do offer training on our software system. As well we can provide basic safety training. Contact our office directly for more details.

What happens if I am not happy with the employee you’ve assigned; am I obligated to hire them?

Call our office. Our focus is finding the right fit for you. We are always open to discuss all the details and provide replacement if needed.

What if I am happy with an employee and want to hire them prior to the end of the contracted time frame?

We have an easy conversion process for any client who wants to hire an employee before the agreed upon hours have been completed. This includes a pre-negotiated fee, so that you understand how much of an investment may be involved in hiring someone early.

How do you administer employee direction or coaching, if needed?

Our process involves regular interactions with both our clients and placed employees to identify what is going well and where improvement may be needed. This includes a 360 degree feedback loop, by which we immediately contact employees after receiving feedback from their supervisor.

Are your associates able to participate in our internal training programs and/or events, i.e. safety training, company picnic, company incentive programs?

Absolutely. Temporary employees who feel like members of the client’s internal team will be more connected, productive and likely to stay with the company. While they are technically a 123JOBS.COM employee, feeling like an important member of your team is invaluable. If you would like a temporary employee to participate, please contact 123JOBS.COM prior to make arrangements; depending on the circumstances, it may be considered work time.

How does 123JOBS.COM help retain the talent they place with their clients?

Candidly, much of it begins with both candidate AND client selection. We work with employees who have recent and relevant work experience, as well as reasonable pay expectations. Conversely, we only work with clients who have strong cultures and safe work environments, and who realize they have to pay what the market dictates in order to get the very best employees. Blending this with our attention to the “fit factor” when making placements, we get it right a whole lot more than we get it wrong!

What are your timekeeping options?

Our TimeClock system allows employees to clock in/out on a TimeClock tablet. It is available in our system – Manager’s access where client can review and verify each shift of the employee with  face recognition. Once time is approved, it’s sent to your local 123JOBS.COM office for processing. Traditional paper time cards are available upon request.

How quickly can you fill a position?

It depends on the skills and experience required. We pride ourselves on having a robust inventory of screened employees who are ready to go to work in any of our 15 core positions. If your specific needs require a more specialized or rare skill set, we will give you a reasonable expectation for how long a search may take.

What is your selection process?

Our selection process is a combination of phone screening, interviewing to identify skills, a robust application, an in-person behavioral interview to identify where the person would be the best “fit”, reference checks and an in-depth 123JOBS.COM orientation. Then, depending on a client’s specific needs, a drug screen, background check and/or client-specific orientation are performed.

Do you perform background/drug screening?

Yes. For background checks, we offer county-specific searches and/or nationwide database searches, depending on pricing and what is important to the client. For drug screening, we have both in-house instant oral tests, and/or urinalysis tests through one of our partner testing facilities in almost every market in the United States.

JOB SEEKERS FREQUENTLY ASKED QUESTIONS

Do I have to pay for your services?

No. 123JOBS.COM services are free to all job seekers. We provide a business to business service and are compensated by our clients.

How do I get paid?

123JOBS.COM pays on a bi-weekly basis. You will receive your first paycheck two Thursday’s after, and every two weeks on Thursday thereafter. If you prefer and have a bank account, provide us the details to setup direct deposit in order for you to receive your pay earlier. As long as you work on an assignment at one of our client companies.

Who do I work for, 123JOBS.COM or the company you place me with?

It depends. 123JOBS.COM offers several types of opportunities such as temporary, temp-to-hire and direct hire (meaning that you become a regular employee for a given company). For both temporary and temp-to-hire assignments, you are employed by 123JOBS.COM.

How long must I work for a company through 123JOBS.COM before I can get hired by that company directly?

Becoming a full-time employee varies by office, client and your individual performance. Your 123JOBS.COM recruiter is your best resource, and will work with you to find the best fit for your individual situation.

How long do job assignments last?

The length of our assignments are based on the needs of our clients, and whether the position is temporary, temp-to-hire or a direct hire. During your interview, our recruiters will discuss which type of employment opportunity is the right fit for you.

Do you keep a portion of what I make?

No. 123JOBS.COM is giving you the pay rate agreed for a given position. We won’t take anything from that.

Do you offer coaching prior to my interview with your clients?

Yes. 123JOBS.COM recruiters will do everything they can to set you up for success. We understand that the best candidates are not always the best interviewees, and recognize the importance of being well prepared.

What happens if I am not happy in a position placed by 123JOBS.COM?

Call our recruiters. Our first interest is you to feel comfortable with the position that we find for you.

Does 123JOBS.COM place people in full-time jobs and part-time jobs or just temporary jobs?

Yes, 123JOBS.COM provides a variety of ways you can work. Whether it’s a full-time or part-time job or temporary assignments to work when you want to, we can help you find the right job to fit your needs and schedule.

If I don't accept a position offered to me, will you call me again?

Yes, we will call you again. We understand that not every position offered to you is going to meet your needs. We will consult with you to set reasonable expectations about the kinds of jobs that are available, within the context of your location, goals and experience.

Do I have to accept every job assignment?

It’s always your choice whether or not to accept an assignment. Flexibility is an 123JOBS.COM advantage. Once you accept an assignment though, we depend on you to complete it.

What is the benefit of accepting a temporary job?

A temporary job assignment allows you to earn a paycheck while you explore career fields and gain new skills. Contacts you make on a temporary assignment can lead to a full-time position, future work and positive references.

I have a friend who is looking for work; can 123JOBS.COM help them?

One-third of all 123JOBS.COM associates come from associate referrals. We have a long history of helping our associates’ friends and families find good jobs, and we appreciate their referrals.

What should I do if my job duties are different than those that were described to me?

Please notify your direct Supervisor immediately, especially if safety is a concern.

Do you share my personal information with third parties?

No, 123JOBS.COM keeps your information and your data as an asset to offer you new job opportunities to keep moving forward.

How do I view my pay stubs or W2’s?

After you receive your first payment, you will be able to access to the ADP app, where you can download your paystubs and review all the payments received.

Nobody has contacted me about my application yet

We aim to contact every single applicant within 24 hours after their application. If by any chance you weren’t contacted yet after those 24 hours, send us a message to 305 3360636.

How long will it take to review my application?

We will contact you within 24 hours after your application. If by any chance you weren’t contacted after those 24 hours, send us a message to 305 3360636.

COMPANIES FREQUENTLY ASKED QUESTIONS

Is there an initial fee to get started with 123JOBS.COM?

No. Our temporary and temporary-to-hire options are billed by the number of hours our employee has worked at your office or facility. Direct hire placements are not billed until you decide that the candidate we present to you is acceptable to be hired on full-time.

How will I be billed?

Invoices will be issued weekly or bi-weekly subject to agreement and can be paid electronically.

Who does the employee work for?

123JOBS.COM fills temporary, temp-to-hire and direct hire positions. In temporary and temp-to-hire cases, associates are emploved by 123JOBS.COM.

Do you offer any training?

We do offer training on our software system. As well we can provide basic safety training. Contact our office directly for more details.

What happens if I am not happy with the employee you’ve assigned; am I obligated to hire them?

Call our office. Our focus is finding the right fit for you. We are always open to discuss all the details and provide replacement if needed.

What if I am happy with an employee and want to hire them prior to the end of the contracted time frame?

We have an easy conversion process for any client who wants to hire an employee before the agreed upon hours have been completed. This includes a pre-negotiated fee, so that you understand how much of an investment may be involved in hiring someone early.

How do you administer employee direction or coaching, if needed?

Our process involves regular interactions with both our clients and placed employees to identify what is going well and where improvement may be needed. This includes a 360 degree feedback loop, by which we immediately contact employees after receiving feedback from their supervisor.

Are your associates able to participate in our internal training programs and/or events, i.e. safety training, company picnic, company incentive programs?

Absolutely. Temporary employees who feel like members of the client’s internal team will be more connected, productive and likely to stay with the company. While they are technically a 123JOBS.COM employee, feeling like an important member of your team is invaluable. If you would like a temporary employee to participate, please contact 123JOBS.COM prior to make arrangements; depending on the circumstances, it may be considered work time.

How does 123JOBS.COM help retain the talent they place with their clients?

Candidly, much of it begins with both candidate AND client selection. We work with employees who have recent and relevant work experience, as well as reasonable pay expectations. Conversely, we only work with clients who have strong cultures and safe work environments, and who realize they have to pay what the market dictates in order to get the very best employees. Blending this with our attention to the “fit factor” when making placements, we get it right a whole lot more than we get it wrong!

What are your timekeeping options?

Our TimeClock system allows employees to clock in/out on a TimeClock tablet. It is available in our system – Manager’s access where client can review and verify each shift of the employee with  face recognition. Once time is approved, it’s sent to your local 123JOBS.COM office for processing. Traditional paper time cards are available upon request.

How quickly can you fill a position?

It depends on the skills and experience required. We pride ourselves on having a robust inventory of screened employees who are ready to go to work in any of our 15 core positions. If your specific needs require a more specialized or rare skill set, we will give you a reasonable expectation for how long a search may take.

What is your selection process?

Our selection process is a combination of phone screening, interviewing to identify skills, a robust application, an in-person behavioral interview to identify where the person would be the best “fit”, reference checks and an in-depth 123JOBS.COM orientation. Then, depending on a client’s specific needs, a drug screen, background check and/or client-specific orientation are performed.

Do you perform background/drug screening?

Yes. For background checks, we offer county-specific searches and/or nationwide database searches, depending on pricing and what is important to the client. For drug screening, we have both in-house instant oral tests, and/or urinalysis tests through one of our partner testing facilities in almost every market in the United States.

JOB SEEKERS FREQUENTLY ASKED QUESTIONS

Do I have to pay for your services?

No. 123JOBS.COM services are free to all job seekers. We provide a business to business service and are compensated by our clients.

How do I get paid?

123JOBS.COM pays on a bi-weekly basis. You will receive your first paycheck two Thursday’s after, and every two weeks on Thursday thereafter. If you prefer and have a bank account, provide us the details to setup direct deposit in order for you to receive your pay earlier. As long as you work on an assignment at one of our client companies.

Who do I work for, 123JOBS.COM or the company you place me with?

It depends. 123JOBS.COM offers several types of opportunities such as temporary, temp-to-hire and direct hire (meaning that you become a regular employee for a given company). For both temporary and temp-to-hire assignments, you are employed by 123JOBS.COM.

How long must I work for a company through 123JOBS.COM before I can get hired by that company directly?

Becoming a full-time employee varies by office, client and your individual performance. Your 123JOBS.COM recruiter is your best resource, and will work with you to find the best fit for your individual situation.

How long do job assignments last?

The length of our assignments are based on the needs of our clients, and whether the position is temporary, temp-to-hire or a direct hire. During your interview, our recruiters will discuss which type of employment opportunity is the right fit for you.

Do you keep a portion of what I make?

No. 123JOBS.COM is giving you the pay rate agreed for a given position. We won’t take anything from that.

Do you offer coaching prior to my interview with your clients?

Yes. 123JOBS.COM recruiters will do everything they can to set you up for success. We understand that the best candidates are not always the best interviewees, and recognize the importance of being well prepared.

What happens if I am not happy in a position placed by 123JOBS.COM?

Call our recruiters. Our first interest is you to feel comfortable with the position that we find for you.

Does 123JOBS.COM place people in full-time jobs and part-time jobs or just temporary jobs?

Yes, 123JOBS.COM provides a variety of ways you can work. Whether it’s a full-time or part-time job or temporary assignments to work when you want to, we can help you find the right job to fit your needs and schedule.

If I don't accept a position offered to me, will you call me again?

Yes, we will call you again. We understand that not every position offered to you is going to meet your needs. We will consult with you to set reasonable expectations about the kinds of jobs that are available, within the context of your location, goals and experience.

Do I have to accept every job assignment?

It’s always your choice whether or not to accept an assignment. Flexibility is an 123JOBS.COM advantage. Once you accept an assignment though, we depend on you to complete it.

What is the benefit of accepting a temporary job?

A temporary job assignment allows you to earn a paycheck while you explore career fields and gain new skills. Contacts you make on a temporary assignment can lead to a full-time position, future work and positive references.

I have a friend who is looking for work; can 123JOBS.COM help them?

One-third of all 123JOBS.COM associates come from associate referrals. We have a long history of helping our associates’ friends and families find good jobs, and we appreciate their referrals.

What should I do if my job duties are different than those that were described to me?

Please notify your direct Supervisor immediately, especially if safety is a concern.

Do you share my personal information with third parties?

No, 123JOBS.COM keeps your information and your data as an asset to offer you new job opportunities to keep moving forward.

How do I view my pay stubs or W2’s?

After you receive your first payment, you will be able to access to the ADP app, where you can download your paystubs and review all the payments received.

Nobody has contacted me about my application yet

We aim to contact every single applicant within 24 hours after their application. If by any chance you weren’t contacted yet after those 24 hours, send us a message to 305 3360636.

How long will it take to review my application?

We will contact you within 24 hours after your application. If by any chance you weren’t contacted after those 24 hours, send us a message to 305 3360636.

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